Eaglemoss Star Trek: The Official Starships Collection

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Star Trek: Picard Starships

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Star Trek Picard: The Official Starships Collection

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Star Trek: Discovery Starships

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Star Trek Discovery: The Official Starships Collection

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Frequently asked questions

Do you ship to my country?

We ship worldwide via Royal Mail and DHL / Deutsche Post. All items are sent fully tracked.

  • 🇺🇸 US / 🇨🇦 Canada - (4 - 7 Business Days)
  • 🇬🇧 UK - FREE (Next Working Day)
  • 🇪🇺 EU - (3 - 5 Business Days)
  • 🌏 Rest of the World - (7 - 14 Business Days)

Same-day dispatch:

  • All of our in-stock items are available for immediate despatch.
  • If you clear checkout before 4pm (UTC) Monday to Friday, your order will shipped the same day.
  • Orders received after this will be dispatched the following working day.

How much is shipping?

Shipping to UK is FREE and usually arrives Next Working Day.

For all other regions, shipping is calculated at checkout.

Where do you get your Eaglemoss stock from?

All Eaglemoss stock comes to us directly from Master Replicas (and parent company, Heathside Trading Ltd).

We plan to continue recieving regular deliveries and to offer the Eaglemoss range for sale on our website and across all major global marketplaces (Amazon, Walmart, eBay etc) throughout 2023.

Are Real Merch an approved seller?

We are! Under license from CBS and Paramount, Heathside Trading Ltd have confirmed Real Merch Limited as a fully authourised, appointed seller for the sale of all Star Trek products.

Who are Real Merch?

If you've ever bought Eaglemoss ships on Amazon, Walmart or eBay - you've probably already purchased from us!

We are a small team of sci-fi fans based in Wales, UK. We began in 2011 offering officially licensed Doctor Who merchandise.

- Fun fact: both owners have briefly appeared in the show as body-doubles for the Doctor! Harry as David Tennant in 'The Day of the Doctor' and Tom as Peter Capaldi in 'Hell Bent' and 'Heaven Sent' episodes.

We now offer a far wider range of branded toys, games and merchandise. Always officially licensed, always competitively priced and always 100% REAL.

How do I contact you?

Need some help? Have a question?

💬 Live Chat: Simply click or tap the red message icon in the bottom left corner to instantly speak with one of our team!

✉️ Email: Send an email to service@real-merch.com 

Real Merch Limited

Unit 64, Vale Business Park, Llandow, CF71 7PF
Wales, UK

Mon - Fri (9am - 5pm)
Tel: +44 1446 772 099

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