Jeux 🎲

22 produits

FAQs

Frequently asked questions

Do you ship to my country?

Expédition

Nous expédions dans le monde entier via Royal Mail.

  • États-Unis - (4-7 jours ouvrables)
  • Royaume-Uni - (1-2 jours ouvrables)
  • UE - (3-5 jours ouvrables)
  • Reste du monde - (18-21 jours ouvrables)

Retour

Retours sous 30 jours. Si vous devez retourner votre achat, nous vous proposerons un remboursement complet ou un échange tant que :

  • Cela fait moins de 30 jours que vous avez reçu votre article
  • tu ne l'as pas endommagĂ©
  • Il est en Ă©tat de revente, par exemple les Ă©tiquettes sont encore attachĂ©es, l'emballage n'est pas ouvert, l'article n'a pas Ă©tĂ© tachĂ© ou marquĂ©.

How much is shipping?

Shipping to UK is FREE and usually arrives Next Working Day.

For all other regions, shipping is calculated at checkout.

Are Real Merch an approved seller?

We are! Under license from CBS and Paramount, Heathside Trading Ltd have confirmed Real Merch Limited as a fully authorised, appointed seller for the sale of all Star Trek products.

Where do you get your Eaglemoss stock from?

All Eaglemoss stock comes to us directly from Master Replicas' parent company, Heathside Trading Ltd).

We plan to continue recieving regular deliveries and to offer the Eaglemoss range for sale on our website and across all major global marketplaces (Amazon, Walmart, eBay etc) throughout 2023.

How do I contact you?

Need some help? Have a question?

💬 Live Chat: Simply click or tap the red message icon in the bottom left corner to instantly speak with one of our team!

✉️ Email: Send an email to service@real-merch.com 

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